1. Introduction
Welcome to Sambie Taxi! This Privacy Policy outlines how Sambie Transport PLC collects, uses, and protects your personal information when you use our ride-sharing platform and services. By using Sambie Taxi, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
- Personal Information: When you create an account, we collect your name, email address, phone number, and payment information.
- Location Data: We collect real-time location information to facilitate ride bookings, accurate pick-ups and drop-offs, and to improve overall service navigation.
- Device Information: We may collect information about the mobile device or hardware you use to access Sambie Taxi, including device model, operating system, unique device identifiers, and browser details.
- Usage Data: We gather data on how you interact with our platform, including ride history, pages visited, features used, and performance analytics.
3. How We Use Your Information
- To Provide Services: We use your information to facilitate ride-sharing services, connect riders with driver partners, process payments, and enhance user experience.
- Safety and Security: Your data enables us to verify user identities, track trips for rider and driver safety, prevent fraud, and maintain platform security.
- Communication: We use your contact details to send trip updates, receipts, promotional offers, and essential service updates regarding Sambie Taxi.
4. Data Sharing
We may share your information with third parties under the following circumstances:
- With Drivers: Necessary details (such as pick-up location and passenger name) are shared with driver partners to fulfill trip requests effectively.
- Legal Compliance: In response to lawful legal requests, law enforcement enquiries, or to comply with applicable Ethiopian laws and regulations.
- Service Providers: Trusted third-party vendors who assist with payment processing, data analysis, mapping services, and customer support.
5. Security Measures
Sambie Transport PLC employs robust security measures to protect your personal information against unauthorized access, alteration, or disclosure. While we maintain rigorous protection protocols, no transmission over the internet or mobile network can be guaranteed 100% secure.
6. Your Choices
You have the right to:
- Access, update, or request deletion of your personal account data.
- Opt out of receiving marketing and promotional communications.
- Disable location permissions on your device (note: disabling location services will impact core functionalities required for requesting rides).
7. Changes to Privacy Policy
Sambie Transport PLC reserves the right to update or modify this Privacy Policy as our services evolve. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.
8. Contact Information
If you have questions, feedback, or concerns regarding your privacy or this policy, please contact Sambie Transport PLC through our official in-app support center or customer care line.
By using Sambie Taxi, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Thank you for choosing Sambie Taxi!
